Privacy Policy

In Design Planetarium, client safety is our first priority on the site, and we treat it as if it were our own. Despite the fact that we collect information from our clients, it is only utilized to improve our client services. Our company understands that it is our responsibility to support and utilize our customers' data. We do not rent or sell the information that our clients provide us on the internet.

This agreement explains how we use the personal information we collect from our customers, why we collect it, and how we use it. We represent the choices you may make about how we acquire and use your data in our plan.

Type of information

Design Planetarium gathers the information such as the customer's name, email, zip code, and phone number. These are bits of information that a client provides us with when requesting or sharing information with our business. We may also use email addresses or street numbers obtained through our mailing system, such as our Contact Us Form, to respond to comments, queries, and so on. Our company also maintains track of the things that have previously piqued our consumers' interest, as well as their online purchases.

Data collection

The information obtained is used in a variety of improved ways. To respond to our clients' requests, our company uses the information they have provided. We also send them messages to confirm the request, and our customer service representatives may contact them by phone, street address, or email if our company has any more questions about the request.

As a customer, you may also get updates about our website and services, which may include a brochure and information on new features. We may also use information about your likes and purchases to assist our company improve our site design and customer history.

Unsubscribe from Newsletters

If you no longer desire to receive our newsletter or limited-time emails, you may opt out by following the instructions included in each newsletter or email communications, or by texting us at or phoning us at +61 (04) 8884 4687.

Web widgets and social icons

Our website has Social Media Features such as the Facebook Like button [as well as Widgets such as the Share this button or clever small-scale applications that operate on our site]. These features may collect your IP address, the page you are visiting on our site, and establish a cookie to enable the feature to function properly. Features and Widgets for online networking are either facilitated by a third party or facilitated exclusively on our Site. The protection strategy of the organization providing these Features represents your collaborations with them.

Data sharing with third parties

Personal information will not be shared with other parties unless a formal agreement is signed. Individual data is not shared with other parties under any circumstances.

We bill you for services via credit card processing firms. These businesses do not keep, disclose, store, or use personally identifiable information for any other reason. On our website, we also utilize ZopimChat to provide live customer assistance chat. These companies have been given permission to use your personal information solely as needed to deliver services to us.

Handling Personal information

Our clients' data is safe because it is encrypted during transmission using Secure Sockets Layer (SSL) software, which encrypts the information they enter.

To safeguard the personal data provided to us, we use the most widely accepted industry models, both during transmission and once we receive it. In any event, no Internet communication mechanism or approach for electronic hoarding is 100 percent safe. As a result, while we strive to use cost-effective methods to protect your data, we cannot guarantee its complete security.

If you have any questions about the security of our website, you may contact us via email.

Account access

By logging in on our account dashboard page, customers may access their registered accounts. Once logged in, the client gets access to their previous records and information that they have already given to the site. After logging in to their accounts, customers can edit their information by going to My Account.

Account deletion

The consumer must submit an email requesting the cancellation of their membership or a request to have their personal data deleted. This should prevent the customer from accepting communications or contact related to any online requests they may have made on the website.

We'll keep your information for as long as your record is active or as long as it's necessary to provide you with advantages. It would be excellent if you contacted us if you wanted to delete your record or request that we no longer use your information to provide you with advantages. We will keep and use your information as necessary to comply with our legal obligations, resolve disputes, and maintain our agreements.

Cookies policies

Cookies are alpha - numeric characters that are sent to the hard disks of consumers via Web applications. This enables our systems to recognize the customers' programs and the capacity of items in their Shopping Carts when they are visiting.

Most applications' Help section will be more beneficial in revealing how to prevent the program from tolerating additional rewards, how to have the program notify the client when another treat is obtained, or how to disable cookies both within and outside. Cookies, on the other hand, let you to take advantage of the best elements on our site, and our organization's close to home recommendation is that the client leaves them to be acknowledged.

Second, we track your IP address to check if there are any problems with our server and to keep an eye on our website. Your IP address is also used to collect broad demographic information about you, such as your location and Internet service provider. We can also collect aggregated data on how our customers use the site. This might include information on movement designs from the site and queries about pursuit. Personal Identifiable Information is not linked to IP addresses or log record data (PII).

Our privacy declaration does not cover the use of treatments by our partners, subsidiaries, following service organizations, or administration providers. We have no access to or control over these goods. Session ID treatments are used by our associates, partners, following service organizations, and administration providers to make it easier for you to browse our site.

Use of clear GIFs

Clear gifs (also known as Web Beacons/Web Bugs) are a product innovation that helps us better manage content on our website by informing us what material is effective. Clear gifs are little images with a unique identifier, similar to cookies in capacity, that are used to track the online activities of Web users. Unlike cookies, which are stored on a client's computer hard drive, clear gifs are embedded invisibly on Web pages and are roughly the length of the period at the end of this sentence. We don't link the information gathered by clear gifs to our clients' personally identifiable information.

External site links

Our Site contains links to other websites, some of which may have different privacy policies than us. If you submit personal information to any of those sites, your information is protected by their privacy policies. We strongly advise you to carefully check the security declaration of each website you visit.

Change of policies

If we decide to modify our security strategy, we will announce those changes on this security articulation, the landing page, and other places we deem appropriate so that you are aware of what data we collect, how we use it, and under what conditions, if any, we expose it. We have the authority to change this protection articulation at any time, so please review it from time to time. If we make significant changes to this strategy, we will notify you here, by email, or by a mechanism for a notification on our landing page before the change takes effect.

Legal declaration

We proclaim every power to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or consent to a legal proceeding, court request, or lawful procedure served on our website.

Queries and questions

Call us at +61 (04) 8884 4687 or contact us at if you have any questions about our Privacy Policy or how we use your data.


Satisfied Customer, Top-Notch Designs

Your Satisfaction is our Prime Concern

We consider each brand as our own, and treat customers like our family. Our logos are created entirely according to customer's brief and we strive to stand on their customers. The happy accolades here clearly show the love and satisfaction our valued customers hold for us.

Excellent service and support throughout the process to design a new logo for my business. I am delighted with the final product!

Anna Riddell

I was initially referred to Design Planetarium Australia by Bark, As a small owner I needed two professionally designed logos to assist with my branding . I am very impressed I with their professionalism , attention to detail and the quality of their work on my logo's. I will definitely contact the team at Design Planetarium when I need other work completed. I am very happy to recommend Design Planetarium.

Mellissa Quinn

Positive: Professionalism, Quality, Responsiveness, Value
Great customer service & an even greater logo design for my business couldn’t be happier with my decision to choose Design Planetarium

Wallid Khoder

Great service from the start
Great service from the moment I made contact. This company came up in a google search when I was searching for logo stickers and I used the chat feature and was messaging with a real person instantly.. I found the process to be very quick..they did exactly what I wanted and even more..very reasonable price for a quick and efficient service!!!

Anna Taha

A Big Thumbs Up :):)
Very happy with my business logo and the design I was looking for, I was also impressed with customer service getting back to me in a timely manner and the prices are affordable.

Andra Sterling

Excellent experience
Excellent experience. Professional result and friendly team. Go out of their way to insure that I was happy with the final result. Highly recommended.

Alex Dabboussi

Frequently Asked Questions

If you have anymore questions please feel free to ask.

The logo design project cost depends on the type of logo and number of concepts you want. We are offering multiple packages starting at very affordable prices.

Yes, every customer need to pay 100% of the agreed price upfront before we start working on their logo design project. Our customers are protected and covered by 100% money back guarantee which means if they feel that we haven't delivered as per their expectations then they can ask for a refund.

An idea or brainstorming is the most important element in a logo design process so please do not expect us to do it for free!

The initial logo concepts normally take 24-48 hours to design. However, timelines do vary due to a clients specific needs, challenges, requirements and overall project scope. Any kind of 'implied' deadline is also dependant on the client in many ways: if the client takes a dislike to a number of our logo concepts, or is not timely with return feedback, then its difficult for us to keep that forward momentum going.

Thinking negatively will bring negative results so please don't worry about this possibility. We are willing to work on your project until you are 100% satisfied and happy with the final result.

We can start work immediately after receiving the logo design brief and upfront payment.

We transfer all the ownership rights by providing you a logo design source files. You can use it however you want to without seeking any permission from us.